Q: Are you a manufacturer or trading company?
A: We are a factory, established in 1993.
Q: What services do you offer?
A: Our engineers design your production line. We pre-check products before delivery. Technical guidance for installation is available.
Q: What is your delivery time?
A: 7-10 days for stock items, 15-30 days for mass production.
Q: What are your payment options?
A: 30% deposit via T/T in advance, 70% balance before shipment.
Q: How long is your warranty? Do you supply spare parts?
A: One-year warranty with spare parts available at minimal cost.
Q: What power options does the equipment offer?
A: Our equipment supports motor, diesel engine, and diesel generator sets, offering three options.
Q: Can you provide a solution and quotation?
A: Certainly, we provide solutions and quotations. Please provide raw material, capacity, max input size, output size, and intended use.
Q: After ordering, how do we handle equipment installation?
A: For small equipment, a user manual is included. For complete lines, our engineers assist on-site until machines operate normally. Technicians are available to travel for installation, with the client covering travel costs, salary, food, lodging, and safety.
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